Shipping & Returns

Returns Policy

You may return new, unopened items within 14 days of delivery for a full refund. You will be responsible for paying shipping costs to return your item. Shipping costs are nonrefundable. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). The address to send your return to is:

PepWear-Orders Dept.
1540 High Meadows Way
Cedar Hill TX 75104
 

If purchased at an event, we will contact you once we receive your item(s) to process your return. If your order was placed online, the original payment method will be refunded. 

You should expect to receive your refund within four weeks of mailing your package. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Call Us Toll Free at 866-775-3450
Or Email us at
orders@pepwear.com


Shipping

Non - Event Shirt Shipping

Most orders will be shipped within 3-5 business days of receipt. Your order will be shipped by UPS Ground or United States Postal Services. Delivery will usually occur 3-5 days following shipment.

Event Shirt Shipping

Most orders will be shipped within 3-5 business days of receipt.  Some event shirts require longer time to consolidate and produce these orders could take 4-6 weeks for production and delivery.  

For rush orders and orders to be shipped outside the USA please call 1-866-775-3450.

 

For additional information visit us at PepWear.